1. Information We Collect
We may collect your name, phone number, email address, delivery and billing address, order history, account details, device information, app activity, customer support messages and payment-related information.
2. How We Use Your Information
- To create and manage your account.
- To process, prepare and deliver orders.
- To communicate order updates and customer support information.
- To process payments, refunds and prevent fraud.
- To improve our app, website, products and services.
- To send marketing communications where you have provided consent or where otherwise permitted by law.
- To meet legal, tax, accounting and regulatory obligations.
3. Legal Grounds
We process personal data where necessary to perform a contract with you, comply with legal obligations, protect legitimate business interests or act on your consent, depending on the purpose of processing.
4. Sharing of Information
We may share necessary information with payment providers, delivery partners, technology providers, professional advisers, authorities and service providers that help us operate the Bigg Bazaar platform. We do not sell your personal data.
5. Payment Information
Online payments may be processed by third-party payment providers. Bigg Bazaar may not directly store complete payment-card information. The payment provider's own privacy terms may also apply.
6. Cookies and Similar Technologies
Our website and app may use cookies, local storage, analytics tools and similar technologies to remember preferences, keep the service secure and understand how the platform is used.
7. Data Retention
We keep personal data only for as long as necessary for the purpose for which it was collected, including legal, accounting, tax, dispute-resolution and fraud-prevention requirements.
8. Data Security
We use reasonable organisational and technical measures to protect personal data. However, no internet-based service can guarantee absolute security.
9. Your Rights
Subject to applicable law, you may have the right to request access, correction, deletion, restriction, portability or objection to certain processing. You may also withdraw consent where processing is based on consent.
10. Children
Our ordering service is not intended for children to use independently. We do not knowingly collect personal information from children without appropriate authorisation.
11. Contact and Complaints
For privacy requests, contact Bigg Bazaar using the details shown on the website or app. You may also have the right to complain to the competent data protection authority in Malta.
Contact Bigg Bazaar
Business: Bigg Bazaar Malta
Email: support@biggbazaar.mt
Telephone: +356 [ADD PHONE NUMBER]
Address: [ADD REGISTERED OR SHOP ADDRESS], Malta